Job Opportunity: Office Manager

The ideal Office Manager for Maamawi Counselling Centre has a minimum of 2-5 years experience working in an administrative capacity in a medical (doctor, naturopathic, chiropractic, dental) setting or the equivalent experience in a related social service agency milieu.

  • Job Type: Part-time
  • Hours: Mornings Monday - Friday 9am - noon.
  • Salary: $20.00 to $24.75 /hour
  • Potential to develop into a permanent part-time position with benefits

Must demonstrate experience with reception duties such as answering phones, fielding calls,opening mail and email, processing faxed and phone referrals, completing basic client intakes, and booking appointments, electronic and paper-based client file management for a busy counselling practice.

Experience with all aspects of small business operation (including building an efficient financial management system for the office using accounting software, and completing daily book keeping tasks - handling invoices and accounts receivable and payable - as well as expense tracking).

The Office Manager must have in-depth knowledge of Anishnaabe/Indigenous culture and the strengths and needs of individuals and families who reside in the many First Nations that comprise Nishinabe-Aski Nation territory. Familiarity with the historical legacy of the Indian Residential School system and its impact on Canada's First Peoples is crucial. Familiarity with the services offered by Health Canada under the NIHB (Non-Insured Health Benefits) program is also helpful. Some knowledge of Ojibwe or Oji-Cree would be beneficial.

Highly organized, independent manager with excellent communication skills who can prioritize and complete tasks with minimum supervision in a private solo counselling practice environment. Able to work under pressure. Able to maintain the strictest confidentiality concerning clientele. Able to field crisis calls with speed and sensitivity to clinical staff. Able to be flexible in order to meet the needs of a busy two person office.

  • MS Office Suite for the PC
  • Web - based email software
  • Adobe PDF software
  • Familiarity with basic accounting software (i.e. Quickbooks)
  • Experience with medical booking/billing software applications
  • (Knowledge of JANE ( would be an asset)
  • Ability to create, establish and maintain an effective easy to use accounting system for the practice
  • Ability to communicate professionally using social media (Facebook messenger)
  • Must have a cell phone able to run the Square software for processing credit card payments, and be accessible via text messages during office hours if needed

The successful candidate will be nonjudgemental and compassionate, quick to respond and able to work reliably and independently with minimum supervision. The Office Manager will be required to give all clients, visitors, vendors, and other stakeholders professional, prompt and accurate front-line help and information, representing the counselling centre at this important first contact.

Management of all office-related duties and needs for the Counselling Centre will be required by the successful applicant. As we are a small office, the manager will also provide reception and administrative support for the Director, who provides the clinical services at the Centre. Tasks include accounting, as well as other day to day operations (booking appointments, completing paperwork, and spearheading all external communications, light housekeeping). Other tasks on an as-needed basis.

Please email your resume to No drop ins, please.


Mental Health Awareness Week

May 1 – 7, 2017

In honour of Mental Health Awareness Week, Leadership Thunder Bay team members partnered with various organizations, businesses and individuals around Thunder Bay to organize a variety of FREE workshops, trainings and activities during the week to increase awareness. All activities are free and open to the public.

Maamiwa is pleased to be a part of this important event.

We will be offering a workshop to introduce DBT skills and how they can be used to help us get through difficult, emotional times.


What our clients say about us

"This workshop (Calm Your Dinosaur Brain) has given methods to deal with many of the situations in my life. I will be able to use these tools to help others as well."

"(The workshop] offered lots of different types of strategies to deal with anxiety, and also provided some physiological explanations (and solutions) for anxiety reactions."

"The powerpoint presentation and handouts were an excellent resource. The presenter asked for examples from the audience, but no one felt pressured to do so."